A20s

[deadbody]

My camera picture quality suddenly decreased. I used to take shots minimum 8mb sized picture. Now when i take picture it is KB sized and quality is very poor. How can i fix this

[Anonymous]

Go to camera settings and check whether the HEIF feature is turned on under format and advanced section.

[Sidhabhi]

Reset camera to default settings and check all modes properly

And if while sharing its showing in kb,then check heif option

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[him110]

My camera picture quality suddenly decreased. I used to take shots minimum 8mb sized picture. Now when i take picture it is KB sized and quality is very poor. How can i fix this also I'm facing this type of problem