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11 Ways to Fix Sam­sung Inter­net Brows­er Down­load Not Work­ing Issue

(Topic created on: 09-12-2021 12:02 PM)
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The Internet is our source to download anything we want. What if that functionality breaks, and we are unable to download from the internet? Surprisingly, that’s what is irking many Samsung Internet browser users. They are unable to download files using the native browser.

Whenever they try to download something, the download gets paused. For some users, the download pauses only when they exit the Samsung Internet. That’s quite annoying, for one cannot keep the browser open in the foreground all the time.

Fortunately, there are many fixes that will solve the problem for you. By the end of the post, you will be able to download from the Samsung Internet browser without any issue.

1. RESTART PHONE
Let's start with the simple yet powerful solution, i.e., restarting your phone. Do that, and if the files do not download successfully, then try the following tips.

2. RENAME DOWNLOAD FOLDER
Many times, a user creates a new download folder with a similar name to the original one. You should change it to something different so that it doesn’t conflict with the default Downloads folder of your phone.

3. REMOVE MEMORY CARD
If your download location for the Samsung Internet browser is set to your memory card, we would suggest removing the card for a while. Once removed, insert it again and see if the browser can download files. If the issue persists, try downloading without inserting the memory card. In case that goes well, something could be wrong with your card.

4. CHANGE DOWNLOAD PATH
You can also try changing the download location from SD Card to internal memory or vice versa for Samsung Internet Browser. To do so, follow these steps:

Step 1: Launch the Samsung browser and tap on the three-bar icon at the bottom. Select Settings.
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Step 2: Tap on Sites and downloads. Then, tap on Save downloaded files to and change the location. If it’s already set to your preferred destination, change it for a second and then switch it back to the original one.

NOTE: You cannot change the exact path. The files will be downloaded in the Downloads folder. 

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5. CHECK STORAGE
Your phone will throw an error while downloading something if it has insufficient storage. Make sure you have sufficient space to download things from the internet. Check our guide on how to free up space on your Android phone.

6. GRANT STORAGE PERMISSION
Even though you might have enough storage, sometimes, the app doesn’t have the permission to access the storage. So, check that as well. For that, follow these steps:

Step 1: Open Settings on your phone and go to Apps & notifications.

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Step 2: Tap on Samsung Internet under All apps.

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Step 3: Tap on Permission. Make sure it has access to Storage.

PRO TIP: If it already has access to Storage, turn off the permission, and enable it again. 

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7. CLEAR CACHE
Next, you should try clearing the cache for the Samsung Internet browser and Download manager of your phone. That will not delete any of your files.
To do so, follow these steps:

Step 1: Open Settings of your phone and tap on Apps.

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Step 2: Tap on the three-dot icon at the top and select Show system apps.

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Step 3: Tap on Download Manager, followed by Storage.

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Step 4: Tap on Clear Cache.

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Step 5: Go back and tap on Downloads under All apps. Tap on Storage followed by Clear cache. Similarly, clear cache for Samsung Internet too.

8. UPDATE APP
Similar to any other app, Samsung Internet browser is prone to bugs. To squash them and to fix the download pause issue, you should update the app. For that, open the Play Store or Galaxy Store and look for Samsung Internet. Tap on Update if available.


PRO TIP: Learn how to know if apps need to be updated on Android and iPhone.

9. CHECK BATTERY SAVER SETTINGS
Samsung phones come with multiple battery saving modes that often disrupt the normal functioning of the apps. If your downloads keep pausing when the screen is off or when the Samsung Internet is in the background, you should take a look at your battery settings.

To do so, open Settings on your phone and go to Device Care or Device Maintenance. Tap on Battery. First, check Power Mode.

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It should be set to either Optimized or Medium power saving. Do not set to Maximum power saving. Similarly, you can try disabling Adaptive power saving.

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Next, go to App power management under Battery. Disable Put unused apps to sleep. Also, tap on Apps that won’t be put to sleep. Add Samsung Internet to the list.

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TIP: If you have a third-party battery saver app such as Greenify installed on your phone, you should check its settings too.


10. UNINSTALL SAMSUNG INTERNET
Many times, uninstalling the app solves many problems related to it. You should try it for the downloads not working issue on Samsung Internet browser.

To uninstall it, open Settings on your phone and go to Apps. Tap on Samsung Internet. Tap on Uninstall.

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11. RESET APP PERMISSIONS
If nothing works, you can reset app permissions on your phone. Doing so will reset all the settings of your phone to their default values. What are those settings? Find that in our post that covers resetting app permissions in detail.

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DON’T DITCH SAMSUNG
In case the issue continues on the Samsung Internet browser, you can take the help of the third-party download managers. When you do so, you don’t have to switch to other browsers for you can continue using the Samsung browser. You should use Advanced Download Manager for that.

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animeshmodi
Expert Level 5
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1st and 2nd point same

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12 Comments
Unmesh98
Active Level 10
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Which browser is best?
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I recommend to use Samsung Browser
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Unmesh98
Active Level 10
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Ok but currently using chrome 😅
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ŃąvĘęñ
Active Level 6
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I have problem with mobile network, it's show unable to make calls.
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Please send SS
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ŃąvĘęñ
Active Level 6
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I don't know what happened? Suddenly network disconnect.Screenshot_20210912-135408_Samsung Members_15601.jpgScreenshot_20210912-135304_Call settings.jpg
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Check whether the Sim is properly inserted or not. If the problem still occurs then Please Contact to the Whatsapp Customer Support 1800 5726 7864.
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Unmesh98
Active Level 10
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Just do a restart or open your sim tray and insert again. It worked for me. 🙂
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ŃąvĘęñ
Active Level 6
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No use I try factory reset also, still I have face same problem. I connect and use wifi only mobile network not in use.
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