Original topic:

wifi not working in galaxy A71

(Topic created on: 07-14-2020 09:14 PM)
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Samsung_kugu6DO
Beginner Level 2
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Tablets
My Galaxy A7 is not connecting to my home wifi connection 
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Samsung_Support3
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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