Original topic:

samsung galaxy tab a7 2020 lagging while video playback

(Topic created on: 10-20-2020 04:56 PM)
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GodSpeed7700
Active Level 1
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Tablets
samsung galaxy tab a7 2020 lagging while video playback in OTT platforms such as Netflix, amazon prime video and desney+ hotstar. Device is more than capable to run these things but it's still lagging. By the way nothing is running in the background and it still lags like crazy.its annoying problem please fix this problem ASAP.
54 Comments
DrSagarsharma
Beginner Level 2
Tablets

Please fix the lagging issue in academic apps like marrow,egurukul, it lags like anything at 1.5x and 2x, its difficult  to even watch the video in these apps,  done everything  like reseting , clearing cache nothing works, please  do something asap.

Zaeemcock
Active Level 1
Tablets

Hey.. i had the similiar issue.. not on OTT apps but educational apps like Egurukul, marrow etc.. none of the solutions mentioned here worked for me.. I realized later on that the solution involved simply tapping the screen once while the video was playing.. (tapping twice would show the options of video playback) the stuttering got resolved..

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Tablets

Also experiencing this.  You can count the Tubi app among the affected.  I just bought this thing as a gift for someone, and was setting it up for them with 2 apps they would want, only to find out this POS can't even do the basic task of streaming video?  What the hell Samsung?  And no real usable response or solution to this issue from them, since it was posted in October.

 

Well this thing is going back to the store.  Maybe if Samsung just stuck to making the hardware, and stopped installing their own bloatware on top of the Android OS, things like this wouldn't happen.

dev200
Active Level 4
Tablets
yes...same issues while streaming videos online
Josser
Beginner Level 2
Tablets

Same here with Ziggo Go and Videoland (dutch). Netflix plays without problems.

Any update on this issue?

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AG2020
Beginner Level 2
Tablets

Same issue across several apps here too.

 

This seems a really common issue for a new Tablet. Could this please be looked into?

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blackngold75
Beginner Level 2
Tablets

Seeing a similar issue with live streaming from Yahoo! Sports on my TabA7.   I am able to stream from Yahoo! Sports without issue on my phone (S10+) and also did not have this issue with my old GalaxyTab A 10.1.

 

Unlike other reports, I have not experienced similar problems with other sources such as Netflix, ChannelsDVR, MoviesAnywhere.   What say you, Samsung?

Bort
Beginner Level 2
Tablets

I'm also having this issue with a couple streaming apps. Dazn and TSN are very jittery and unwatchable. However YouTube, Netflix, Plex, and Amazon seem to play fine. Clearing caches, reinstalling, factory resets have not changed the behaviour. 

mwhwpg
Active Level 1
Tablets

Received the A7 on Friday.  Tried watching TSN Direct on Saturday. Very jittery.

 

Performed a hard reset on Sunday morning. Installed TSN and the livestream was very good. But the stutter returned later in the day.

The only change I had made since the morning was turning off adaptive brightness. Turned adaptive brightness to ON and the stream has been free of jitters since then.

 

The factory reset may not have been necessary, although it did help to clear up a few unrelated glitches in a couple of other apps.

 

Nestar
Beginner Level 2
Tablets

Same problem here with stuttering in TV Now App and Zappn app. How is it even possible, that a brand new tablet cant even do single tasks like video streaming? My old Huawei Tab M5 lite does this without any problems...