Ive just swopped from tab S7 plus to tab S8 ultra as the ultras too big for my wife to use , i backed up S7 and restored S8 ultra from back up by now my account on gheres reset and ive lost all previous posts and conversations ?
Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
