Original topic:

Unable to redeem keyboard offers

(Topic created on: 09-15-2021 01:52 PM)
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Deezeh
Active Level 1
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Tablets
I bought my tablet on 25/08/2021 and activated through sim on 29/08/2021

But customer care is telling that my device was activated on 29/07/2021 which is not possible as the seller literally opened seal packed box right in front of me..

Yet due to this error in system I'm unable to redeem my offer 
1 Comment
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.   

Warm Regards,
Samsung Customer Support        

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