Original topic:

USB not recognized in Windows OS while connecting the Samsung Galaxy Tab A

(Topic created on: 10-27-2022 08:05 PM)
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sdan
Beginner Level 2
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Tablets

Hello All,

I am facing a problem with my Samsung Galaxy Tab A ( SM-T355Y ) old 2015 model with connecting it to my Windows 11 Laptop, it gives a USB Unrecognized error. I looked in the Device Manager in Windows and checked the current device status, it says this: [ Unknown USB Device, Device Descriptor Request Failed. ] and gives this error code: [ Code 43 ].  I also installed the Samsung drivers from this site ( https://developer.samsung.com/android-usb-driver ), still it gives the same error.

I also checked in the dev options in the Tablet and enabled USB OTG and other options but still the same.

My Laptop Details:

Lenovo ThinkPad T15

 

Also check out the things in the events tab in device manager in Windows:

Device USB\VID_0000&PID_0002\5&2ce2e494&0&1 was configured.

Driver Name: usb.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.22000.918
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false
Parent Device: USB\ROOT_HUB30\4&167b59b0&0&0

 

 

I hope there is a solution for this.

 

Thanks and Regards,

Soham Dandekar

 

 

 

PS: I also tried to connect it on Ubuntu, Linux Mint, Windows 8.1, Windows 8, Windows 7, Windows XP ( Service Pack 2 ) and Windows Vista. ( Still the same problem)

 

 

 

 

 

Screenshot_20221027_195951.png

 

Screenshot_20221027_200047.png

 

 

2 Comments
Thauseef
Active Level 7
Tablets
Plz Update windows driver
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_Sayujya_
Expert Level 3
Tablets
Message me
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