Original topic:

Tablet S7+ is restarting automatically sometimes

(Topic created on: 08-04-2022 05:45 PM)
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anujsutar
Active Level 5
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Tablets
Hi ,
My tablet S7+ is restarting automically sometimes. I haven't installed much of apps. 
There is no external damage to my tab due to any impact. I sent log reports. Please resolve it.
2 Comments
CODM6567
Expert Level 5
Tablets
Clear cache partition and this problem will be probably resolved

Also in case if you turned on auto restart please turn it off
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cs_member8
Moderator
Moderator
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Tablets

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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