Tab s9fe double tap setting is not working

[tttt1234]

Hi

There's this spen setting to enable Opening notes on clicking spen butt9n and double tap on screen. 

Even if i disable this setting, it still opens Notes app. Maybe this setting only refers to when tab is locked. 

Is there a way to stop it completely?

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Settings screen>Advanced features > Motions and gestures> Turn on the double tap to turn on the screen.

● Clear app cache through Device care: Settings > Device care > Storage > CLEAN NOW.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support