Original topic:

Tab s7 6gb Multitasking problem OneUi 4

(Topic created on: 02-14-2022 01:05 AM)
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Saad174
Beginner Level 4
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Tablets

Ever since the update apps keep crashing in split screen view. I first encountered this problem while giving a test and it basically closed chrome and the website went out of memory (had to reload it, so all progress lost) 

I encountered the same thing today with the pdf viewer crashing multiple times. 

Both of these instances occured with Notes being the second app in split screen. This is definitely not a unique occurence, it has made me lose my work multiple times. Samsung really needs to put out a hotfix for this.

1 Comment
cs_member8
Moderator
Moderator
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.  

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.
  
Warm Regards, 
Samsung Customer Support

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