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01-16-2023 12:20 PM in
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01-17-2023 03:04 PM in
TabletsThird-party apps can cause random or constant reboots to happen on your phone or tablet. Follow these steps to troubleshoot this issue. You can perform a software update, factory reset, or turn on Safe mode to determine if an app is causing the issue.
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01-17-2023 03:07 PM in
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01-19-2023 07:38 PM in
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01-19-2023 07:40 PM in
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01-19-2023 07:41 PM in
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01-20-2023 07:58 PM in
TabletsI also face this issue in my three phone with 9611
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01-19-2023 07:42 PM in
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01-25-2023 12:04 AM in
TabletsDear Samsung member,
Greetings from Samsung customer support.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled
If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK
Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to us.
Warm Regards,
Samsung Customer Support.
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01-30-2024 06:20 PM in
TabletsI did everything as suggested above. And my tablet is still auto restarting. I went ahead and factory data reset the whole tablet and it's still restarting often.
