Original topic:

TAB S6 LITE AUTO RESTART PROBLEM (anyone else facing same)

(Topic created on: 01-16-2023 12:20 PM)
13577 Views
AYUSH KUMAR VERMA
Active Level 6
Options
Tablets
My tab s6 lite keeps auto restarting for approx twice a week and got stuck on samsung logo for about 10-15 min then again work fine. 
Don't know why this is happening 
.
Once earlier on my m30s same issue occurred and and one day it stuck on samsung logo permanently then I have pay for its motherboard replacement.

Again same issue started on my tab s6 lite.
I can't understand why this is happening only to samsung devices .
Never gonna buy any samsung again 😪😪

12 Comments
Jameswalter
Active Level 4
Tablets

Third-party apps can cause random or constant reboots to happen on your phone or tablet. Follow these steps to troubleshoot this issue. You can perform a software update, factory reset, or turn on Safe mode to determine if an app is causing the issue.

Tablets
Tried all I used tab in safe mode for approx a week still same problem
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Prateek500
Active Level 6
Tablets
Which model do you have 2020 or 2022
Tablets
2020
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Prateek500
Active Level 6
Tablets
Bro then it is the chipset issue of exynos 9611
mohit_omar_
Active Level 5
Tablets
You are right.
I also face this issue in my three phone with 9611
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Prateek500
Active Level 6
Tablets
Your motherboard is damaged and can cost upto 10000 for replacement
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cs_member8
Moderator
Moderator
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Tablets

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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riyasanyal
Beginner Level 2
Tablets

I did everything as suggested above. And my tablet is still auto restarting. I went ahead and factory data reset the whole tablet and it's still restarting often. 

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