Original topic:

Software Update Boot Loop

(Topic created on: 09-08-2021 04:03 AM)
421 Views
TechnoFreek
Beginner Level 2
Options
Tablets

Hi,

Samsung tab A 8 inch 2019 started the software update process and now is stuck on a boot loop.

It keeps rebooting every 10 seconds. Can't get past the Samsung logo boot screen.

On occasion it will progress to this screen (2nd pic below, install screen??), but only gets as far as 25% before crashing back out to the first boot screen and then the loop on that screen continues.

Please help

PXL_20210907_220229383.jpg

PXL_20210907_220453606.jpg

3 Comments
Lekshmanan
Expert Level 4
Tablets
Visit Nearest Service Center.
Most Probably It Is a Motherboard Issue.
0 Likes
Tablets
Try this
Press the power key and volume down key for 8 seconds, then see does it restart fine?
If you find this helpful kindly click on the three dots and click accept as solution.
0 Likes
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/   

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support  

0 Likes