Original topic:

Secure Folder Restoring issue

(Topic created on: 03-30-2023 11:53 PM)
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Pro2005
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Tablets
I received my tablet from service center today but when I'm trying to restore my secure folder from sd card, the files arent getting decrypted. please help
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cs_member8
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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