Original topic:

Search functionality is broken in settings

(Topic created on: 05-20-2022 03:48 PM)
776 Views
Starman007
Beginner Level 2
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Tablets
Hello, I just bought new samsung galaxy tab a8 but when I search something in settings it doesn't show anything.
I tried several troubleshooting steps such as....
1. Reset app preferences.
2. Checking device in safe mode.
3. Reset the device.
4. Software update.
But still the problem remains.
Here is the screen recording of the issue encountered.
Please provide the solution ASAP.

Thank you

6 Comments
Tablets
Contact near service CENTRE..
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PROXYhx
Beginner Level 2
Tablets

Have you tried waiting a little more? I also experience this on my Tab S6, assuming that your tablet is slower, it might take even longer.

I too have no idea why it's this slow, but it is and it works. Just try waiting, and if that doesn't work, then try to contact them using their support page.

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Starman007
Beginner Level 2
Tablets
Yes I tried, but it didn't work.
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cs_member8
Moderator
Moderator
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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HunterLAX
Beginner Level 2
Tablets

I solved the issue by: Settings/Apps/Messenger (Googles) and Disabled it. Then restarted the tablet. Worked like a charm. It'll be the messenger app that asks you to scan the large QR code to sync to your phone. Easy peasy!

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kannams
Beginner Level 2
Tablets
Chrome, YouTube, Instagram all search option not working
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