Original topic:

Samsung galaxy S6 Lite image retention problem in Android 11&12. Solution please

(Topic created on: 07-13-2022 03:38 PM)
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Anonymous
Not applicable
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image


As you can see the previous apps screen is still showing even the app is closed and this problem was in Android 11 and also in Android 12 . I didn't check if it was there in Android 10 . But please help me with solution .
9 Comments
JithinAjith
Expert Level 1
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Update One Ui home from Galaxy A51
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Anonymous
Not applicable
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I updated one ui home from galaxy store
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ThisGuy
Active Level 7
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YouTube vanced👍
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Anonymous
Not applicable
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Is it the problem ??
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ThisGuy
Active Level 7
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🙉
I gave thumbs up.
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This looks like Ghosting , This could be a display issue ,
Get this checked via Service Center
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This same issue happens with my device as well ... please someone tell some kind of solution.
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cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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tanishrane
Beginner Level 2
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Any fix for this pls reply??
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