Original topic:

Samsung When will fix the taskbar bug

(Topic created on: 10-15-2024 05:38 PM)
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2 Comments
notujwal
Active Level 6
Tablets
Hello Stareye,

Thank you for your experience and feedback while using Samsung Galaxy Tab S9 Ultra taskbar.

Please, you may report this error through Samsung Members app here as follows:

Step 1. Long press Samsung Members icon on Apps screen and Tap Error reports.

Step 2. Tap OK on agreement popup for sending system log data.

Step 3. Select Symptom category. Tap "Settings/System".

Step 4. Describe problem in detail and SEND.

And thank you for your feedback. We appreciate your suggestions and appreciate the time and effort you put in to share your valuable comments. This helps us improve our products and services.

Hope this content is helpful and your device's problem gets solved.

Make sure to click the ACCEPT AS SOLUTION button in your subsequent response, if we have satisfied your inquiry.

Regards,
Ujwal Chapagain
cs_member8
Moderator
Moderator
Options
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open the Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Error report > select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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