Samsung Galaxy S6 Lite heating issue

[arpitahalder]

I bought a new Samsung galaxy s6 lite tablet and after the last update One UI Version 4.1, the device started heating in the bottom/lower section near the charging port of the tablet. Is it a software problem? then please resolve it quickly.

Is anyone else facing the same problem????

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.
 
Warm Regards,
Samsung Customer Support 

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards, 
Samsung Customer Support

[LavanyaSingh01]

Heating problem resolved ?