Original topic:

Rebooting problem of Samsung S6 Lite tab.

(Topic created on: 01-08-2023 03:54 PM)
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santoshnav
Beginner Level 2
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Tablets
My tab is rebooting again and again after an update and is not allowing to work. If clicked to g-mail it reboots so what is the solution for this and even took to the service center they said it cannot be solved cause it's an software update can't change anything in this .
3 Comments
Anonymous
Not applicable
Tablets
Go to service centre and told them to remove the sit caused by the update
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Nero725
Active Level 4
Tablets
Rest it
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cs-member11
Moderator
Moderator
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Tablets

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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