Original topic:

Problem facing in S7 fe auto brightness sens

(Topic created on: 09-20-2022 04:44 AM)
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Anonymous
Not applicable
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Tablets
Hello, 
While I use my tab horizontal tht time it's brightness gone to zero evn I not cover camera area, it doesn't mean how you using it's only single sensor is working I tested this with many play store apps but whenever I cover one by one both sensors the near camera sensor is not responding anything.
Recently I given my tab in authorized service center to resolve battery issue and second problem was software error and after tht I facing these problems.....
Initially I was a big fan of Samsung but after getting this problem my thoughts are going to change. 
kindly resolve this as soon as possible because tab warranty period also near to complete...
3 Comments
abhinavkrpcse
Active Level 7
Tablets
It's costly product btw.
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Jameswalter
Active Level 4
Tablets

To troubleshoot the problem, reset Adaptive Brightness settings in the Device Health Service app. If not, perform a routine sensor test to detect hardware issues. If the sensors are working, try using third-party Android screen brightness apps as a workaround until a permanent fix is released.

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Anonymous
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Tablets
Dear i already Done all these things but tht was showing problems and thn o contact samsung support they identify problem in motherboard and that was replaced now it's working fine 🙂
And thank you too
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