Is it me or anyone else is facing this issue post update, New State game shows a message "Unable to connect". I have tried playing the game on other devices such as Honor 10 and Iphone 13 over the same network/ISP. I even contacted Krafton regarding their game. There's no issue from their side. The said it is the issue with the device you are using. I used both Playstore and Samsung store versions of New State, yet the problem persists. Can anyone suggest what to do ?
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
