Original topic:

OTG support

(Topic created on: 10-01-2021 08:34 AM)
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VinPb
Active Level 6
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Tablets
Does samsung A7 support otg, I tried to connect hard drive but it didn't detect
9 Comments
Tablets
Yes, it has. Never tried connecting a hard drive but it had. I now no more use A7.
Anonymous
Not applicable
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You must use samsung original otg cable.If found helpful accept as solution
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VinPb
Active Level 6
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i am using mx otg and it is working fine with samsung m31 phone
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Anonymous
Not applicable
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The device model is not same try using samsung otg i was also facing this but working fine after using damsung original
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Tablets
Yes, it does have OTG support.
If you find this helpful kindly click on the three dots and click accept as solution
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Š
Expert Level 5
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Hard drive may need an external power source. I'm not sure. Have you tried to connect it to any other mobile?
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VinPb
Active Level 6
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working fine with m31 mobile
Š
Expert Level 5
Tablets
Then may be problem with otg? Idk....
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Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:  

* Try different OTG with your device and check by another pen drive.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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