Original topic:

Not getting lock screen controls for youtube premium

(Topic created on: 05-21-2021 04:28 PM)
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woodscroll
Active Level 1
Options
Tablets
Post April 21 security  update,I am not getting lock screen controls  for youtube premium. To get the controls I will again have to unlock  my tab and lock it again and then  the controls  appear . Earlier this was not happening  . The issue is same in  both tab s6 lite and galaxy m51.Can someone  suggest anything?
1 Comment
cs-member13
Expert Level 4
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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