Original topic:

No auto rotation option of screen is available.

(Topic created on: 08-28-2020 01:26 PM)
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Avis6tab
Beginner Level 2
Options
Tablets
I have s6 lite table and after software update to 2.1 one ui there is no option to setup screen auto rotation in landscape and portrait mode. It shows a small icon which I have to keep pressing to rotate the screen. Using a tablet is worse if I can't rotate my screen automatically. Please help me on this.
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3 Comments
Tablets
Check this setting once
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Avis6tab
Beginner Level 2
Tablets
no issues . I found the option. it is portrait lock. if you disable that it allow to setup autorotation.
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cs-member13
Expert Level 4
Tablets

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve the issue kindly follow the given below steps:-


1. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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