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01-16-2022 04:41 PM in
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01-28-2022 01:54 PM in
TabletsDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:
Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage
To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.
Kindly check RAM in your device:-
Path: Settings>Device care>Memory.
To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?
Please follow the below steps
1- Clear app cache through Device care:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/ Ask question).
Thank you for writing to Samsung.
Warm regard,
Samsung customer support
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02-18-2022 12:21 PM in
TabletsBro use device care, use optimisation on app, clear cache data, don't use power saver it reduces your CPU speed you can customise your power setting options to turn of reduce speed , this your software version updated.
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02-21-2022 11:31 AM in
TabletsI think the lag is due to slow sd card, try to remove the card and use it for a while see if it improve

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04-30-2022 02:08 PM in
TabletsMe too have the same problem. Even I have the 778g version still it lags so much. Very frustrating.
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05-30-2024 08:19 PM in
TabletsSame issue here it's the worst thing I own. I mean you should be able to do basic things without an issue right? But not here it's only been one and a half year and it's really laggy now it even closes apps that I'm using on the screen. It really can't do what it promises.

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