Original topic:

Galaxy Tab S9+ users cannot update oneui 6.0

(Topic created on: 01-29-2024 01:36 PM)
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qwerasdf12
Beginner Level 2
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Tablets

Hello, I am a Galaxy Tab s9+ user living in Korea. My friend went to Qatar and bought the model and gave it to me after using it. After receiving it, I tried to update it to oneui 6.0, but the version 5.1.1 came out latest and I couldn't proceed with the update. When I checked with the Korean representative, I got an answer that because it is a foreign model, it may be updated according to the foreign update schedule, so it may not be possible to update it. So, may I know what is the update schedule for that model's oneui 6.0 in Qatar?

Is it impossible to update the Qatari purchase model in Korea? And it seems that the update has been distributed, but it is not possible to update it even with a smart switch. I see someone similar to me, so I would appreciate it if you could tell me a solution for this as well.

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Samsung_specialist
Community Manager
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Tablets

The update received to the Tab s9+ since a while, please try to update using the Smart Switch app https://www.samsung.com/ae/support/mobile-devices/how-to-update-software-using-smart-switch/. Otherwise, visit the service center

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