Nmaia
Beginner Level 2
Galaxy Tab S7, UI 3, Apps settings set to default, Wi-Fi is working.

Galaxy Stor does not update, nor the apps are updating.
All updates just sits there in 0%....... The Stor App does not update as well, does not evolve from 0%.
Any ideas? Anyone has this isue?
Thanks.

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Maps_sam07
Moderator
Moderator

Hi  Nmaia 

 

Kindly note that your device may need to booked in for a Software reload. It seems like the current software loaded on your device is malfunctioning. Please go to the below link to locate the closest Authorized Service Center to you.

https://www.samsung.com/za/support/service-centre/

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4 Comments
seumo
Active Level 6
it does that sometimes restart your tab and try again
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Nmaia
Beginner Level 2
Hi Seumo. did it. No charge.
thanks anyway.
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Maps_sam07
Moderator
Moderator

Hi  Nmaia 

 

Kindly note that your device may need to booked in for a Software reload. It seems like the current software loaded on your device is malfunctioning. Please go to the below link to locate the closest Authorized Service Center to you.

https://www.samsung.com/za/support/service-centre/

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Nmaia
Beginner Level 2
Hi.
inexplicable it is functional again.
So I have all the Updates back.
don't understand why, but it is ok now.
thanks for all the help.
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