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05-14-2020 07:32 PM (Last edited 05-14-2020 07:32 PM ) in
TabletsDear Samsung Member,
Greetings from Samsung Customer Support!
We at Samsung understand your concern. We would like to inform you that Software update varies from region to region. We would request you to please contact your country specific customer support as they can address this issue.
Please click on the below mentioned link for better assistance:
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
