Original topic:

Cod mobile black screen

(Topic created on: 12-06-2020 10:45 AM)
1732 Views
Eddy9601
Beginner Level 2
Options
Tablets

Hi !! I recently bought the new Samsung tab s7 , and I've been having one issue that is **bleep** me off a lot , and is gonna be the black screen while I'm playing cod mobile in Battle Royal. Can anyone tell me how to fix that ? Is it a problem with samsung devices ?

11 Comments
Anonymous
Not applicable
Tablets
especially if it's happening for COD then .. then it's nigher COD problem nor the device problem..but game or device software not optimised for that game especially...which will solved afterwards...
Samsung_Support1
Moderator
Moderator
Options
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
PanPerfect
Active Level 8
Tablets
nothing will work. I have done sort of fixes. check the latest game driver app from play store.

https://play.google.com/store/apps/details?id=com.samsung.gamedriver.S11Adreno650
0 Likes
Yachoparis
Active Level 1
Tablets

Black screen Cod Mobile (Battle Royale) Samsung galaxy tab s6

0 Likes
Zendo
Beginner Level 2
Tablets

Samsung Galaxy A71 get a black screen ALL the time while playing CoD mobile Battle Royale, this is definitely a Samsung issue, it only happens with Samsung, different devices and it only happens on Battle Royale.

0 Likes
Yachoparis
Active Level 1
Tablets

Whenever I play Battle Royale my game freezes, throws me out of game, or gets black screen

 

Galaxy Tab S2   Galaxy Tab S6 Galaxy Tab S7 Plus

 

I played with different settings to check where the issue is. My current video setting are Frame Rate Max, Graphics Low. As soon as I increase my Graphics to Medium, I get black screen 3 to 4 times per game. Otherwise with low graphics it happens only once in BR. I have been facing this issue since season 8

 

I have tried contacting and they asked me to reset the phone and try again...I have done that and also uninstalled / installed the game many times yet no change

 

[OS] [Version] - Android 11 One UI 3.1 qualcomm adreno 650 Qualcomm Snapdragon

 

In the middle of the game, a black screen appears

 

FRANCE. Mode - Battle Royale

 

UID: 6749876156600221697

 

and leaving a feedback forum so the devs can look into this and make adjustments to for newer devices

 

https://www.cvent.com/d/hyqrz9

 

sm-t976b T970 T975 T976 T978 SM-T970 SM-T975 SM-T976 SM-T978 SM-T976B SM-T970 / SM-T976SM-T730, SM- T735 SM-T736B / SM-T736NSM-T875SM-T870

 

 

0 Likes
Tablets

So how to fix that call of duty mobile black screen? Every 10-15min happening to my tab s7+ ? 

Yachoparis
Active Level 1
Tablets

I have the same problem

0 Likes
Jannahlujain12
Beginner Level 2
Tablets

Hi in call of duty I always have black screen and I can't play it properly can you please fix it