Original topic:

Call and Text on other devices not working on my Tab S10+

(Topic created on: 07-20-2025 10:40 AM)
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RotBolt
Active Level 6
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Tablets
I have tried the following but after one or two calls, the service does not work. I have to keep turn it on and off again

1. Tried rebooting both phone and tablet
2. Tried reseting all settings on tablet and phone
3. Tried signing out and signing in again on tablet and phone
4. Tried clear cache on both phone and tablet


Nothing seems to work

I have phone S25 ultra and tablet is Tab S10+


15 Comments
RotBolt
Active Level 6
Tablets
Thanks.
But I have only 1 physical sim only. I will provide the logs to Samsung team if they can see whats the issue.

Which company sim are you using? Jio or Airtel?
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Tablets
One is jio and the other is airtel.. Earlier jio was physical Sim and airtel is esim..
I too had sent logs to the samsung team and they replied with the stupid solution saying that when you get the error, turn off and on the call and text to other device setting on your phone.
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RotBolt
Active Level 6
Tablets
They asked for detailed logs like dumstat from phone app.
I will still try once more.

I want my physical sim for other purposes and further Airtel does not support e-sim for watch on prepaid plan. I will check with them once more. Otherwise I will keep using this workaround.
Nonetheless not good experience from such expensive devices1755322730769.jpg
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Tablets
Did you get any response? Is the issue fixed? I got a response from Samsung support saying it was a server issue which they have now fixed
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RotBolt
Active Level 6
Tablets
I was not able to send logs. Due to some other work. I planned to send logs this weekend.
I will turn off my routines and check if its fixed or not.
Thanks for the update mate...
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Tablets
See their reply 1755322327310.jpg
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