Original topic:

Battery drain issue in Samsung Galaxy Tab S7 plus

(Topic created on: 03-24-2022 12:31 PM)
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saxenaprateek
Active Level 1
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I have this Tab S7+, it's been a year. Don't know why the battery drains too fast after the last 15%. It's like the countdown timer, 15, 14, 13, it's like this. Such a massive battery and it drains so so fast. Just minutes after the last 5%, it just shuts off. Is this the case with me only?
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I am facing it too
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saxenaprateek
Active Level 1
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I thought my battery's gone. If anyone from the @admin is reading this, it may be a software fault. Please rectify it in the update
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I used s9+ and note 20 ultra , both had the same problem( after using 2 years) , after that I did a battery replacement and then this problem was resolved. Now I am facing the same problem with my tab s7+. But I have not noticed this in my s20 fe 5g even after 2 years.
saxenaprateek
Active Level 1
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Sadly, I won't go for a battery replacement in a year
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UltraInstinct
Active Level 3
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First, if you want to keep your S7+ for a long time then never let the battery fall under 15%. Second, try a factory reset and follow what I told you. Turn off Protect battery feature in device care, not useful at all on the S7+.
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saxenaprateek
Active Level 1
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Oh, my battery always falls after 15%, most of the time it turns off after discharge. And battery protect is sometimes turned on when i seriously think that there's something wrong with the battery 🙄
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UltraInstinct
Active Level 3
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Take a backup and perform a factory reset. After setting up the Tab, don't ever turn on protect battery feature. It's weird on the Tab S7+ but somehow great on a galaxy phone. I don't know why is that so... Do these steps and you will see some improvements as mine is working great like day 1.
saxenaprateek
Active Level 1
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Will try
cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support! 
 
We acknowledge your query and apologize for the same. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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