Original topic:

5G Network related issue

(Topic created on: 02-15-2025 11:48 PM)
156 Views
K_Srivastav
Beginner Level 2
Options
Tablets
Dear Guys,

 I'm not getting 5G Seed properly in my Samsung galaxy tab A9+ as I'm expecting. Neither any application working properly nor any website while I'm browsing. Whenever I'm trying to visiting any site it's taking longer time than expected also download speed is also totally bad. I have also performed all the required task related to network speed like resetting network but no result found.

Please Guide me guy's. 
3 Comments
RajathSR
Active Level 10
Tablets
have checked whether the issue is happening in your location, or is it a common problem everywhere you go?
0 Likes
K_Srivastav
Beginner Level 2
Tablets
I'm also using a samsung phone Galaxy A54 at the same location but my Galaxy phone network working properly at the same location my tab is not working properly??
0 Likes
cs_member8
Moderator
Moderator
Options
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for reaching out to Samsung Customer Support. We appreciate your concern and would like to assist you in resolving your issue.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

● Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes