zip file open problem

[neel28]

I want to open zip file 

 But it is password protected 

 And no any options show to filll password in this process 

 Please slove this problem 

Samsung galaxy M31

[Strangeneria]

Don't you know the password?

[neel28]

i know password but where is put options
nothing show put options

[neel28]

this is show but not show put options about password

[neel28]

like this😢😢😢

[Strangeneria]

Try ZArchiver(playstore) app to extract it !
If not then try to extract it in pc /laptop if available.....

If it doesn't happen then file maybe corrupt

[neel28]

i am useing nearly 50 + file

[Strangeneria]

File maybe corrupt

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

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Warm Regards,
Samsung Customer Support