not open pay mini &Secure folder

[c1h2o3t4u4]

please solution
.

[SandeepDdn]

what error and os and phone model ? screenshot ?

[c1h2o3t4u4]

7.0

[c1h2o3t4u4]

j7 max

[c1h2o3t4u4]

ok

[SandeepDdn]

first try to reboot with safe mode...
but if problem still exist
You need customer care help.
call on toll free no. 1800407267864
they check your mobile remotely.
First download smart tutor from Play store https://play.google.com/store/apps/details?id=com.rsupport.rs.activity.rsupport.aas2

than call to cc. 1800407267864 ...try to call from other mobile.
Select your language by press 1 or 2....than press option 1 for technical HELP.

[SandeepDdn]

may be knox warranty void....but I am not confirm....

[admin_]

"We apologize for the inconvenience caused. Regarding your concern we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the Service Engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN or find troubleshooting guides on our Website: www.samsung.com/in/support.
Also, you can connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/


"