my samsung secure folder not working.

[Masum5435]

my samsung secure folder not working how can i solve 

[roy2]

is it after one ui update?

[Masum5435]

how can i update ui

[LokeshRao]

iam updated my Samsung Galaxy note9 my secure folder is not displaying

[k22naik]

secure folder not working

[harshilpugalia]

please share a screenshot

[admin_]

Thank you for being a part of Samsung community. We apologize for the inconvenience caused to you. We would like to offer some troubleshooting the steps to overcome the issue:
1) Navigate to Settings >> Apps >> Tap on three dots >> Reset App Preference.
2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
3) Navigate to Settings >> Apps >> Select the app >> Clear Cache.
4)Run the device in the safe mode.
If issue still persists, KIndly provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Sendfeedback>Error report>Collect log files>attach.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/

[rahulkataria]

nice post

[sammisam]

nice

[ritusharma]

Good post