i need help. i was travelling and someone stole my samsung galaxy c7 pro. is there a way to trace it or lock it? so that whoever stole it would not be able to use.
Thanks for being with Samsung and for sharing your concern. We would like to inform you that If you activated remote control via Samsung account from Security option you can track your handset. Visit www.samsungdive.com login with your registered Samsung e-mail id and there you will find options: a) Ring my mobile b) Lock my mobile c) Wipe my data d) Track my mobile. Android device manager: If you activated Android device manager via Device administrator from Security option then check from https://www.google.com/android/devicemanager login with register Gmail id you will find all 4 options mention above.
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