ved2810
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01-13-2018 08:06 PM in
Secure Folder
on my j7 max device google play services stopped in secure folder.how can i fix it?
2 Comments
admin_
Expert Level 5
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01-14-2018 08:30 PM in
Secure Folder
Thanks for being with Samsung and for sharing your concern. We would like to inform you that kindly check the performance of your device after following below mentioned steps:
- Clear the data from Google play store (Setting>> Apps>Google play service>>clear data).
- Clear the data from Download manger (Setting>> Apps>Download manager>>clear data).
- Restart / Reboot the device.
- Check by removing the Primary Gmail ID (Google ID) and re-configuring it.
- Kindly check the device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.
Be sure to hit ♡ when you find an answer that works for you.
- Clear the data from Google play store (Setting>> Apps>Google play service>>clear data).
- Clear the data from Download manger (Setting>> Apps>Download manager>>clear data).
- Restart / Reboot the device.
- Check by removing the Primary Gmail ID (Google ID) and re-configuring it.
- Kindly check the device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.
Be sure to hit ♡ when you find an answer that works for you.
nandanikrishna
Active Level 6
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01-24-2019 08:28 PM in
Secure Folder
great