Adding and deducting of point is ultimately in the hand of Admin and noone else cant do anything about it. You can always raise a question if you think something is wrongfully done
Thank you for reaching out to the Samsung community! Level System- Beta is a new point-based reward system to keep the Samsung Members community engaging and entertaining. As they say, a little competition never hurt anyone! Each point will bring you closer to the next level and each level has its own benefits and advantages. So just hang around and do your thing while we work on interesting rewards for you. For more detailed workings of the Level System- Beta please refer 'Level System- Beta' under notice section.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
