Unable to move items out of secure folder

[varzan]

I am unable to move items out of secure folder.  Especially any photos/videos from Gallery. Please assist. 

[K_K_Y]

Explain why

[varzan]

It just says couldn't move items.

[user963]

https://r2.community.samsung.com/t5/Others/MATH-PHYSICS-CHEMISTRY-Tutions-For-Class-9-in-India-in-On...

[K_K_Y]

If it's urgent just mail or share through social media of those pics and take time make a detailed screen recording video 📹 post down here 😊 I'll check it out.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/microsite/mobile-device-security/secure-folder/?cid=in_paid_ppc_google_al...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support