NeelB
Active Level 3
One issue i am facing. When i lock my note 10 plus and then unlock it, it takes me first to the secure folder. I have tried all settings like lock and exit the secure folder etc. But still this is happening. I want to see my home screen and not my secure folder when my phone is unlocked. Any help guys??
#securefolder #notsosecure #phoneunlock
4 Comments
Rahulpr
Active Level 7
can u share the screenshot.i cannot understand properly the situation is
Reply
Loading...
ASK0596
Active Level 2
Yes this happens if you set finger print un lock for Secure Folder. Remove finger print unlock and just use PIN.
Reply
Loading...
photographys9
Expert Level 5
how it's possible? I am using fingerprint unlock...no such issue with secure folder
Reply
Loading...
Samsung_Support2
Active Level 4

Hi there,

 

Please perform below path to overcome the issue :

Go to secure folder ->3 dots> settings -> auto lock secure folder >immediately.

For further assistance, register your concern in Samsung members app(click on “+“icon>send feedback>Error report/ Ask Questions)

 

Regards,
Team Samsung Member

 

 

Reply
Loading...