👉***This problem is solved now***👈
Hello to whom it may concern,
I hope you are doing well..
I just updated my Samsung A71 and when I tried to open my secure folder everything was gone from accounts documents or Gallery etc,
So I was wondering if you can provide me with steps to do to get everything back "Important information are in this folder so I need to get it back as soon as you kindly can"
"Im not sure of I have a backup account or something like this"
Thanks for reading
We are sorry for that however if your data synced on Samsung Cloud account, use the same account on your secure folder to restore data as below:
-From the top right menu select Settings
-Backup and restore
-Add Samsung account