Secure Folder backup through Smart Switch not available in India but in US?

[Galaxyuser2000]

It is only available for some people in India.

This is absurd.You cannot take back up of

Secure Folder from PC Smart Switch

here in India for many users but at the same time, you CAN

in US and some other regions and even some users in India?

This is not a joke. It's a serious thing

This is some absolute bs.It should be

equally functional for everyone throughout

the world.

We all pay the same for the phone

dont we? Why are necessary s

ervices rolled out unfairly? This is not

some entertainment or music, movie disk or

something. It's a necessary thing

Customer care response. Secure folder feature is discontinued

Another fun fact,

You cannot browse Samsung Communities

from different regions through this app

ONLY India and nearby.

This is suspicious and should be called out.

Response from Customer Care

...

From a user in US. Smart Switch can back up secure folder.

Indian version

No option

[Š]

You need to insert an external device like sd card or connect pendrive via otg to backup without pc

[Galaxyuser2000]

Through PC.. like you showed. It's not working through the PC.

Why should I put an SD card in when it works on PC normally for some users, such as you?

[Š]

SD card is not required to backup with pc

[Galaxyuser2000]

Then why are you saying insert SD card?

This post is about backing up Secure Folder through Smart Switch.

I don't know why you're referring to SD card here. It's irrelevant

[Š]

1st and 2nd screen shot you shared is backing up without pc.
For that you need an external storage device.

[Galaxyuser2000]

I don't think you understand. It is ONLY showing that screen. Your phone is working differently than mine.

[Š]

No.
SmartSwitch won't show that selection screen on mobile when backing up with pc.

[Galaxyuser2000]

Read the caption on the screenshot. I do NOT have any options there like you said

[Š]

The one from US user and the next one. Those are without pc