Original topic:

My Knox Support End.

(Topic created on: 11-16-2017 02:30 AM)
741 Views
VivekYadav
Active Level 3
Options
Secure Folder
Samsung has revealed that it will retire its My Knox platform on December 19 2017.

After that My Knox user's won't be able to update or install the application also they will be unable to recover any account details.

So please Install the New "Secure Folder" and move your private content to it.

You can use Backup and Restore options in Knox settings or Simply transfer your data to Normal Mode and then again tranfer it to Secure Folder.

If any Issue? Plz Ask.
5 Comments
Lucifeŕ
Active Level 10
Secure Folder
That is very unfortunate. Samsung folder is just a crap. I will miss samsung myknox app
Soura
Active Level 7
Secure Folder
secure folder is not supported in my J5 2015 (SM-J500F) model.What should I do???ffd6ce86-8396-487b-8548-ff32a4e1bf91.jpg
VivekYadav
Active Level 3
Secure Folder
you can use other 3rd party applications or wait for samsung to release this for your device.
admin_
Expert Level 5
Secure Folder
Thanks for sharing information with Samsung community!! Keep posting. Be sure to hit ♡ when you find an answer that works for you.
Rajeev3314
Beginner Level 2
Secure Folder
sir same here my samsung j7 2006 model does not support secure folder
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