Original topic:

#J7 prime. 16 gb hanging problem

(Topic created on: 06-03-2018 08:12 PM)
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Samanvaya
Active Level 3
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Hanging problem in samsung always why not increase Ram....like one plus 6....still not getting....understand market trend whay always we have to purchase new samsung device due to hang problem i also wanna switch to one plus if samsung not change itself....
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J7 prime cost 14k oneplus 6 is 38k wtf there's no comparison
admin_
Expert Level 5
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We really apologize for the slow performance of the device. The device performance can be improved by clearing the device RAM and keeping the internal storage free. Please provide logs within 15 minutes of performance issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports), which will help us to analyze the issue and provide exact resolution.
However Samsung has launched many devices having more RAM between 3 to 6 GB.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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polkam
Beginner Level 2
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plese solve
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haridasyadav
Active Level 6
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nice post
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laxmimital
Active Level 4
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oops
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