RA30
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05-28-2021 09:00 PM in
Secure Folder
After Updating To Android 11, I am unable to access my banking app in secure folder. Because Banking App is unable to auto read OTP message sent by bank.
Secure folder is not allowing app to read OTP from message app which is outside secure folder.
What would be the solution?
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cs-member13
Expert Level 4
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06-01-2021 10:25 PM in
Secure FolderDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support