Backup download problem

[Maakahera]

Plz check this fnds it's my 6th time downloading this 2 gb file.. after reaching 300 400 my its stops automatically and need to do it again from beginning.. Now plz don't say about my internet speed I have 50mbps wifi everything works smoothly.. also this is not a new problem I face this problem from starting but today is too much plz help anyone 🙏🙏

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

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Warm Regards,
Samsung Customer Support