Samsung Pay | SBI Debit Card Approval Error

[SuhailNaushad]

May i know, is there any one facing issue in adding card on Samsung Pay?

While addingSBI Gold Visa Debit Card it shows the error code as *Your Card Request wasn't Approved by card Issuer *.

Other bank cards are adding fine.

while everything is turned on including International transaction and NFC, even card got replaced still facing same error.

Even SBI customercare or branch or State AGM doesn't have any idea on this and there is no dedicated team for handling this kinds of issues 

Is there anyone facing same on SBI?

[Harsh0611]

Do you use YONO app?

[SuhailNaushad]

yes ?

[Harsh0611]

Then on the app Go to Service Request option, there you'll find ATM Services. Then after entering profile password there will be 4 options, select Manage Debit Card. After that in Manage usage turn on International Usage. After that it will work

[SuhailNaushad]

hey dont u see my abow msgs? i have mentioned clearly.. international usage is turned ON, still issue exist and finally then bank issued me new debit-card, even that also showing same.

[SuhailNaushad]

Actually there is no dedicated team for sbi for handling this kinds of stuffs, they have lack of knowledgeable peoples..

just see this msg, its from icici.
i have faced same issue on icici but they have knowledgeable backend team and they fixed it by activating samsung pay usage. .. Like this there is no dedicated team for sbi

[Harsh0611]

My Bad🤦

[Harsh0611]

In my opinion it should have worked, but it's SBI😂

[SuhailNaushad]

Samsung team is telling that, samsung can't read card details from SBI servers
they telling ask bank to whitelist card details .. but bank doesn't have any knowledge and they doesnt even know what is Samsung Pay .

[Harsh0611]

Yes it happens, sbi staff doesn't know anything about this.