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Original topic:

Samsung e-voucher at Samsung Wallet,

(Topic created on: 04-01-2023 05:27 AM)
2228 Views
MohammedBaddali
Active Level 4
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Samsung Pay
I'm not be able to redeem my new benefit from Samsung pay , my mobile is Samsung A73 , I deleted my credit card and add it again , but still ,,
What shall I do to use it as you announce before?
14 Comments
Samsung Pay
That's screen shot from my mobile , my card already registered Screenshot_20230401_051238_Samsung Wallet.jpg
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Samsung Pay
@Samsung_Specialist
Samsung Pay
As usual, no one answer 😒
@Samsung_specialist
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Samsung_specialist
Community Manager
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Samsung Pay
Hello,

Kindly check the Redemption Mechanism of Samsung Wallet Voucher for selected models:

1- Register debit/credit card on S-Wallet and complete one transaction.

2- From S-Wallet App, go to Vouchers > Select Samsung.com E-Voucher.

3- Copy the voucher code and go to shop.samsung.com, and redeem the voucher.

For any further assistance, please do not hesitate contacting us.

Samsung Pay
My credit registered and completed 3 transactions not one , but I didn't found Vouchers option from the app S-Wallet1680588184763.jpg
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Samsung Pay
Where is Voucher at S-Wallet App , I didn't found it ??
@Samsung_specialist
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Samsung_specialist
Community Manager
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Samsung Pay

Hello,​

Please let us know if you have completed the required conditions in order to get your Voucher.

Samsung Pay
Yes , registered my credit card , and make 3 transactions as below pic , but still shown to me register your card and 0 more to win , I don't understand that ? When I tried to register my card again I got message this card already added,
@Samsung_specialistScreenshot_20230405_104317_Samsung Wallet.jpg
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Samsung_specialist
Community Manager
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Samsung Pay

Hello,

Please note that the voucher may take time to appear to you.