Samsung Wallet isn't appearing on my new phone

[Larg]

Samsung Wallet isn't appearing on my new phone, and I can't find it. Samsung Wallet is not downloaded on my phone and isn't in the Galaxy Store or anywhere else I can find it. I am in Oman and bought the S24 Ultra in Egypt. How can I activate Samsung Wallet? Please help.

[A7MaL]

https://eu.community.samsung.com/t5/galaxy-s24-series/samsung-pay/td-p/10811375

[Larg]

I changed the country from reaching Oman, I settled such steps, and nothing was done either.

[A7MaL]

International version of S24 ultra has this issues.

[Larg]

State supported and banks in Oman supported by Samsung, and also Samsung wallet in Oman

[A7MaL]

If you're trying to use a wallet app that's not available in the Samsung store for your device set to the United Arab Emirates region, and you're getting a "not supported" message from the Play Store, it's likely due to regional restrictions or compatibility issues.

Here are a few steps you can try to resolve this:

### Method 1: Clear Cache and Data for Google Play Store
1. Go to Settings on your device.
2. Find and tap on "Apps" or "Applications."
3. Locate and tap on "Google Play Store."
4. Tap on "Storage."
5. You'll see options to clear the cache and clear data. Tap on both.
6. Restart your device.

### Method 2: Change Play Store Region
1. Open the Play Store app.
2. Tap on the three horizontal lines (menu) in the top-left corner.
3. Scroll down and tap on "Account."
4. Under "Country and profiles," tap on "Country."
5. Select a country where the app is available (if possible, select a country where Samsung Store has the app).
6. Follow the prompts to change your country.
7. Restart your device.

### Method 3: Use a VPN
1. Install a VPN app from the Play Store.
2. Open the VPN app and connect to a server in a country where the app is available.
3. Open the Play Store and try to download the app again.

### Method 4: Contact Support
If none of the above methods work, you may want to reach out to the app developer's support team. They might have specific insights into why your device is not supported, especially if it's related to regional restrictions.

### Method 5: Side-load the App
If the app is available as an APK file, you can download it from a trusted source and install it manually. Be cautious with this method, as it bypasses the Play Store's security checks.

### Note:
- Make sure to only download apps from trusted sources to avoid any security risks.
- Changing your region may affect other apps or services, such as payment methods.

Try these steps and see if they help you download and use the wallet app on your device.

[A7MaL]

If its still not working.. Try to download samsung pay apk from google and install manually.

Other option use Google pay, it will work almost same as Samsung pay.

[sidduchi]

Downloading the apk manually didn't work for me because of the region restrictions. I was forced to use Google Wallet.

[A7MaL]

Yes, Samsung Pay won't work in UAE if its not TRA approved.

[Larg]

The card is not activated if you download the app manually.

[A7MaL]

Even Google wallet also face such issues. Always recommend to buy regionally supported device..