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3 weeks ago in
Samsung Pay- Mark as New
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3 weeks ago in
Samsung PayIf your device is now unlocking during the process, it could be due to a recent software or Wallet app update. A few things you can try:
1. Check Wallet Settings → Open Samsung Wallet > Settings > Quick access and make sure the option for “Unlock required” is set correctly.
2. Update Apps & Software → Ensure Samsung Wallet and your phone software are up to date.
3. Re-register Fingerprints → Sometimes re-adding your fingerprints helps fix unexpected unlock behavior.
4. Clear Cache → Go to Settings > Apps > Samsung Wallet > Storage > Clear cache.
If it still behaves the same, this might be a UI change introduced in the latest update rather than a bug. You can also report it directly through the Samsung Members → Get Help → Error reports, so the software team can review it.
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2 weeks ago in
Samsung PayWe truly apprcatiet your time kindly try thses steps :
1-Update App & Software
Make sure both Samsung Wallet and your phone’s system software are fully updated to the latest versions.
2-Re-add Fingerprints
Try removing and re-registering your fingerprints, as this can sometimes resolve unexpected unlocking issues.
3-Clear App Cache
Go to Settings > Apps > Samsung Wallet > Storage, then tap on “Clear cache” to remove any temporary data that might be causing problems.
4-Verify Wallet Settings
Navigate to Samsung Wallet > Settings > Quick Access, and ensure that “Unlock required” is configured correctly.
