Original topic:

URGENT!! EMI cancellation on cancelled order

(Topic created on: 05-07-2022 10:12 AM)
1607 Views
kartikey1
Active Level 3
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Samsung Online Store

Hi All,

i posted a query yesterday : link to query ---> MY QUERY 

and tried contacting my bank for the same as suggested by you, but the bank says that samsung would cancel my EMI if samsung order has been cancelled.

but my EMI is generated and Samsung helpline people are saying that bank would cancell my EMI, so i'm stucked.

can anyone please help me with that.

 

11 Comments
kartikey1
Active Level 3
Samsung Online Store

yes let's hope so

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RamPrakash_87
Beginner Level 2
Samsung Online Store

Hi, 

I'm also facing similar issue where I returned my product and Samsung mentioned they already initiated refund but Bank says they dint receive communication from merchant hence EMI is getting deducted..

Whe I ask Samsung team to share the transaction details of Refund, they just sending replies like 'refund has be initiated and it will be credited in 7-10 working days' but nothing happend more than  a month now..

Have you credited with the refund amount..

 

 

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